Frequently asked questions
Are your products authentic?
Yes. THEKSHOP Global sources products directly from Korea and trusted suppliers. We only sell authentic K-Beauty and K-Pop products.
Where do you ship from?
Orders are shipped from Korea.
Do you ship internationally?
Yes, THEKSHOP Global ships to many international destinations. Shipping options and rates are shown at checkout.
How long does shipping take?
Delivery time depends on your country and selected shipping method. Estimated delivery is shown at checkout.
Are customs duties or import taxes included?
No. International orders may be subject to customs duties, taxes, or import fees charged by your country. These fees are the customer’s responsibility.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.